For the tens of thousands of students that have walked by or
shopped at Cajun’s over the last 20 years, it must certainly seem like it’s
just part of the background. Indeed, that it has become a deeply engrained part
of the Acadia campus, for so long now, is something in which I, and many others
who were involved in its inception, take considerable pride. But perhaps few
today know that Cajun’s was conceived by Acadia students, is student owned and
operated, has created jobs for hundreds of Acadia students, and has brought in
millions of dollars in revenue to help fund the services delivered by the ASU
for students.
The Year 3BC (Before
Cajun’s)
After having worked fulltime in a sporting goods store in
Montreal for 2 years before resuming my education at Acadia, I was determined
to figure out an easy way to pay, not only my tuition, books and living costs,
but to support a fairly active social life as well. So, in July, I phoned the
registrar to find out what the school colours were. After learning they were
red and blue, I ordered 72 rugby shirts and 36 lined, nylon jackets with red
& white ACADIA across the back, and shipped them down for my arrival. On
the first day of Frosh Week, one of the first people I met played on the rugby
team and told me that the company they ordered their jerseys from couldn’t
deliver. Before I knew it, I had outfitted both the men’s and women’s rugby teams,
sold all the jackets and was counting my profits. I quickly ordered more gear,
and began promoting myself around to the campus clubs, residences and sports
teams. It got so that I was making several runs a week to Nowlan’s Canteen to
pick up shipments that had arrived via Acadian Lines. I ended up selling over
$40,000 worth of clothing each of my first three years at Acadia (which was
real money in those days when tuition was under $4,000), more than covering my
social life!
The Year 1BC
During my third year, I lived on Prospect St. with the ASU
President, Keith Publicover, who encouraged me to get involved with the ASU. I
was still putting myself through school selling clothes out of my room, but
began to appreciate the extent to which the ASU was a business with the mandate
to provide services to the student body. Outside of the membership dues paid by
each student, the only other major source of revenue for the ASU in those days
was the AXE. Certainly a lot of my profits ended up there! However, there were
rumblings at the time of possibly raising the drinking age in the province,
which would have had a huge impact on the ability of the ASU to provide
services. And thus began the discussion about how the ASU could diversify its
revenue base. I suggested to Keith that if I, as a student working out of an
apartment on Prospect, could do tens of thousands of dollars a year in sales,
imagine what a store in the SUB could bring in. He agreed, and we took that
initial seed to Jeff Redden, then the GM of the ASU.
With a commitment that they would at least consider a
business proposal, I began to write the initial Business Plan, with ulterior
motives in mind. As I saw it, the ASU would need to have someone work full-time
in the summer leading up to the store opening, as well as to manage the store
during the year. But as I began to run the numbers, and with no idea what level
of revenue was realistic with a storefront, it was difficult to project a
profit with a full-time store manager’s salary built-in. So, wanting to get
approval for the project, I cut out the manager’s salary during the year, making
it an Honorarium position as are the other ASU executive jobs, which cinched it
for the ASU. We got the green light in the spring of 1987, I had a summer job,
and Cajun’s was about to be born.
Pre-Opening
At this stage, we still lacked a name for the store, but had
been given a location, on the upper level of the SUB overlooking its present
location. We had about 550 sq ft, not huge, but enough for a real store. We
began by laying out the store using masking tape on the floor – the changing
rooms here, the counter here, and so on. Then, one night, several of us,
including the newly elected ASU President, Heather Sanford, were sitting around
(maybe with Keiths in hand) trying
to come up with a name for the store. There was no shortage of ideas, just a
shortage of good ideas, when I had a flash and came up with the name “Cajun’s”,
which I thought was an excellent tie-in to Acadia and the history of the
region. And so, Cajun’s it was.
The lines of clothing were relatively easy to select, as I
had relationships with most of the suppliers anyways; Barbarian rugby shirts,
Trimark jackets. We selected a local supplier for fleece, Nova Scotia Textiles
in Windsor, who made great, high cotton, heavyweight fleece. In fact, they were
the main supplier for Roots sweatshirts in the mid-80’s, but were badly hurt by
the Free Trade Agreement signed around the same time. We planned to open the
doors with about $20,000 worth of inventory on the shelves, with follow-on
orders in place for many of the longer lead time articles.
To save money on fixtures, I went to the Zellers store in
New Minas where I was able to buy a used cabinet and glass display case in
burnt orange for under $100. With a little wood veneer mactac, it looked like a
new display case! Added to that were some used, chrome displays, and our big
spend was on a slotted wall on which you could hang different kinds of
fixtures.
The First Year
We opened the doors on September 1, 1987, with the paint
barely dry, but the shelves stocked, having pulled an all-nighter folding
clothes, putting them on hangars and getting ready to go.
With only an ad in the Ath, a sign in the SUB, and some
posters around campus, we managed to draw a big crowd on opening day. There’s a
picture of me in the 1988 yearbook counting all of the cash from our opening
day (with a gleam in my eye).
The first year, we had a part-time staff of between 8-10,
including Jennifer Bentley, Donna Conrad, Vicki Hermann, Laura Lee MacLean, Rob
McColman, Maura Ryan, Stephanie Suter (my sister) and Debbie Tracey (my
girlfriend at the time, and my wife for the past 18+ years). It was a great
team, and I’d like to think that a job at Cajun’s was fairly coveted as word
got out.
While we never set out to be trendsetters, there ended up
being an iconic fashion item just before Christmas – the famed “Acadia Crew”
sweatshirt. I got the idea for the print after an ASU trip to Boston where I
picked up a Harvard Crew sweatshirt. But what we did that was unique at the
time, was to print on both sides of the shirt, so people could wear them inside
out. Hey, it was the 80’s and people did stuff like that! I order two dozen on
a whim, barely getting Craig Kennedy, the new ASU GM, to sign off on the PO.
But they flew off the shelves within hours, so we re-stocked again, and again,
and again. Who knows? With fashion being a cyclical thing, maybe the Acadia
Crew is getting ready for a comeback.
The Business Plan called for a student manager to run the
store, and while the first few may have thanked me for the summer jobs, they
probably cursed the lack of remuneration during the school year. As my last
year wound down at Acadia, I handpicked my successor from amongst my staff, and
in April 1988, I officially passed the torch to Laura Lee MacLean. As I walked
out of the store that day, I fully appreciated Shakespeare’s line about parting
being such sweet sorrow.
Looking Back
It’s ironic to be involved in this celebration this year.
One of the fears that I used to be quite open about was that someday; I would
walk into Cajun’s anonymously and be asked the dreaded question: “Sir, can I
help you find something?” And it happens pretty well every time I return now,
but I’ve come to terms with it. And while I will claim to be the original
founder of Cajun’s, there is truth in the saying that “Success has many
fathers.” Certainly, in the case of Cajun’s, this is the absolutely true.
So when you
walk by the store next time, pause and think about the students who cared
passionately about the school, the ASU and its future ability to serve the
students. More than that, these students did something. They took that passion
and created something of lasting value. Is it a legacy? That may be overstating
it, but I know for a fact that there’s a little piece of a lot of great people
in that store, and that each of them should be proud of their contributions. I
know I am.
Martin Suter, BBA 1988
Original Founder of Cajun’s